Currently browsing: interruption of service call documentation

Read P3 Propane’s latest feature in BPN about different types of service interruptions and how to safely respond. “‘Interruption of service’ is an umbrella term that defines any circumstance where propane stops flowing from the container to the gas line to the appliance. However, there are a variety of instances that would cause propane to […]

Read our latest feature in ICM about how proper digital documentation will help your team respond to interruptions of service in a quick, safe, and efficient manner. P3 Propane can help you implement a routine that will help your company maintain compliance, keep everyone safe, and reduce risk. “Interruption-of-service calls may be caused by an […]

Originally published in LP Gas Magazine in November 2022. Interruption-of-service calls, often referred to as out-of-gas calls or IOS calls, may be caused by an empty tank, gas leak, equipment failure, inaccurate delivery schedule, or increased gas demand caused by weather. As cold weather envelops regions across the country, propane companies can expect more frequent […]

The National Fire Protection Association (NFPA) requires a leak check to be completed after an interruption of service has been restored. Whenever you are made aware of an interruption of service, it’s critical your employees respond the same way every time. This means a standardized policy and training for all involved. Documenting out-of-gas situations and […]