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Originally published in LP Gas Magazine in November 2022. Interruption-of-service calls, often referred to as out-of-gas calls or IOS calls, may be caused by an empty tank, gas leak, equipment failure, inaccurate delivery schedule, or increased gas demand caused by weather. As cold weather envelops regions across the country, propane companies can expect more frequent […]

The National Fire Protection Association (NFPA) requires a leak check to be completed after an interruption of service has been restored. Whenever you are made aware of an interruption of service, it’s critical your employees respond the same way every time. This means a standardized policy and training for all involved. Documenting out-of-gas situations and […]