Breaking Down the Interruption of Service Process

Read P3 Propane’s latest feature in ICM about how to evaluate your protocol for interruption of service calls and set your team up for success to respond to them in a quick, safe, and efficient manner.

“Your team should always document interruption of service responses clearly and store that documentation for your records. In the event of litigation, that documentation serves as legal protection for you. Having easily accessible digital documentation with photos is the best way to protect your company. Half of all propane accidents in this industry are the result of homeowners modifying their equipment themselves. Documentation of every customer location’s service history and photo documentation of container sets will protect your company during an interruption of service situation caused by homeowner modifications.”