Orange Tag – Service Call

December 2, 2015

Last week we discussed the use of an orange tag during a safety inspection. If you missed last week’s email you can find that here. This week we will discuss how to track an orange tag that occurs during a service call.

When a technician goes out on a service call (such as a call for no heat) and places an Orange Tag on a system, it would be noted as seen below on the Interruption of Service form, or perhaps on your company’s work order.
Enter that documentation into P3. From the main menu, choose Enter → Interruption of Service Inspection

Be sure to mark that the system is now tagged, enter the tag number, and upload an image of the tag.
You can track these orange tags through your dashboard in the same way that you track the one appliance orange tags and the white tags, covered in our previous emails:
Once you are ready to clear the tag off of your dashboard, follow the simple steps outlined in our recent “Correctly track and document a run out” email.

If you have any questions about this functionality or any other part of P3, don’t hesitate to contact us. We can be reached by replying directly to this email or by calling 207.712.8224.